Zoom Integration

Setup, Usage and Removal Instructions

Using Convvo’s Zoom integration, you can instant customer research from the transcripts of your team’s video calls so you can get actionable insights to grow your brand.

1. Setup

  • Once logged in, visit www.convvo.ai/integrations.
  • Click on the "Connect" button for Zoom.
  • On the next page, grant Convvo AI access to your Zoom Account. You're now connected!
  • Finally, press the "Sync Transcripts" button to sync your Zoom transcripts, which will be used to train your custom AI personas.

2. Usage

  • If you have at least one Zoom call transcript synced, you can start a new chat by visiting www.convvo.ai/chat. This AI chatbot will be trained on the transcripts you have synced in the previous step.

3. Removal

  • If you want to remove the integration with Zoom, you can do this at any time by visiting www.convvo.ai/integrations.
  • Click on the "Disconnect" button for Zoom.
  • The integration will be removed and we will no longer be able to sync transcripts from your Zoom account.

Support

If you have any questions or need help, please email us at hello@convvo.ai.

Privacy

We take privacy very seriously. We do not store any Personal Identifying Information (PII) from your Zoom calls, except for your chosen transcripts which we use to train your personas and which are stored securely in our database.

For full details on our approach to privacy, please read our Privacy Policy.

Links and Resources